Synology Account 6.0
Synology Account 是一個高度整合的帳號管理平台，協助使用者管理自己、家人或客戶等多個帳戶。不論家庭用戶或企業客戶，都可以快速、安全地存取所有 Synology 裝置、服務與訂閱方案，提供全面、高效且安全的網路服務體驗。
Synology Account is a well-integrated platform that allows users to manage multiple accounts beyond their own. It provides easy access to various Synology services, devices, and subscriptions for both home users and enterprise clients. For those working with Synology, it offers a comprehensive, efficient, and secure web service.
Motivation
為滿足企業轉型需求，Synology Account 以簡化服務管理為目標進行設計重構。除了新增企業用戶相關功能之外，亦專注於優化網站整體使用體驗，使其更為符合企業環境的實際需求。
Synology Account has been redesigned to simplify service management and meet corporate transformation needs. The redesign adds business user features and optimizes website usability, improving user experience and work efficiency for business environments.
User Analysis
根據公司內部的後端數據以及技術支援部門所提供的資訊，大致可將使用者區分為家庭用戶和商業用戶，兩者的使用情境與需求存在顯著性差異：家庭用戶著重於資料的快速存取與疑難排解服務，商業用戶則更注重設備管理與資料安全性等議題。
User analysis was conducted based on the backend data of Synology Account and customer correspondence provided by the technical support department. Synology Account users can be broadly categorized into Home Users and Business Users as follows.
Feature Improvement
此次設計重構的任務，專注於安全性、群組管理、訂閱管理，以及行動裝置使用性優化等四大主軸。不僅為商業用戶提供更安全、穩定且高效的工作流程，同時也為家庭用戶帶來更為便捷的使用體驗。
The update focuses on four core aspects, security enhancements, group management, subscription management, and mobile usability optimization. It not only provides a more secure, stable, and efficient workflow for business users but also delivers a smoother user experience for home users.
Visual Revamp
建立全新的視覺語言，重新規劃色彩配置、圖示設計、視覺動線，並提升控件的視覺引導性。
Establish a new visual language for Synology Account, applying it to color schemes, icon design, visual flow adjustments, and the enhancement of control metaphors.
Design System Development
為維持跨平台的視覺與行為一致性，Synology Account 6.0 建立了完整的跨平台設計規範。
此規範包含約 50 個元件設計和上百個圖示設計，涵蓋 UI 元素、色彩系統到互動行為等各個面向，協助開發團隊在統一標準下運作，不僅提升協作效率，也確保使用者在不同平台上獲得一致的使用體驗。
To maintain visual and behavioral consistency across the product, Synology Account 6.0 established a comprehensive cross-platform design guideline. This guideline includes approximately 50 component designs and 100 icon designs, covering various aspects from UI elements and color systems to interaction behaviors. It ensures that the design and development teams can collaborate under unified standards. This not only improves design and development efficiency but also ensures a consistent user experience across different platforms.
Outcome
Synology Account 6.0 於 2023 年 10 月 12 日全球上線，大幅提升了 700 萬用戶的使用體驗。五個月內，商業用戶中約有 7,700 個帳戶啟用了新的 Group Management 功能，獲得企業內部同仁與高層一致好評。
The updated version of the Synology Account was launched globally on October 12, 2023, significantly enhancing the user experience for 5.7 million users. Within five months, approximately 7,700 accounts among commercial users enabled new management account functions.